City Hotel Gouda, WorldHotels Crafted Collection

Smart hotel in a good location for exploring historical Gouda. Well-equipped and comfortable room - with kettles available (although not in the room as standard). Nice high pressure shower, good aircon, nice, quiet room. I didn't eat in the restaurant but it looked really nice. There was lots of rather strange, slightly unnerving artwork of people eating cheese... The artwork looked AI generated and overall felt cheap and at odds with the rest of the hotel's design. The hotel made a show about being eco and 'environmental', however the bathroom cups were wrapped in plastic - this is completely needless (no one ever wraps the coffee cups in plastic!). Worryingly, on check-in the receptionist insisted that I hadn't paid in advance and made me pay on the spot. When I later checked this I found that, as I thought, I HAD indeed paid in advance. To be fair, when I showed her evidence on my phone she immediately initiated a refund, but really - how can that be allowed to happen?? Surely it should all be on the hotel's system. If I hadn't spotted the mistake I would have paid twice. Not impressed!

Lovely little hotel conveniently located a 10 minute walk from the main sites. The staff were very helpful and the room was comfortable with a bathtub as well.

其它都好！不過做錯了事（多收我錢）的處理態度讓人不敢恭維！前台服務員一而再再而三的推脱！找一些幼稚的藉口！讓人不可理喻！（還有就是那種欺負人的方式真的很可惡！多收了我錢，要求我必須發郵件給你們公司處理！如果我不能發郵件給你們公司，是不是在承認你們錯了的前提下，我也拿不回來你們多收我的錢！）

В Гауде - лучший

Distance to central station was great but the noises! Could hear people talking, toilets flushing, not ours! If you dont like chirch bells going off constantly this is not the hotel for you!

Comfortable, clean city hotel. Very good breakfast. Convenient for main central areas, market square, etc. Cyclist friendly with secure bike storage facility, though it is outside.